If you can't connect to WhatsApp, this is usually caused by a problem with your Internet connection or your phone's settings. Open your phone's Settings > tap Network & internet > turn Airplane mode on and off.
Open your phone's Settings > tap Apps & notifications > WhatsApp > Data usage > turn Background data on. Open your phone's Settings > Network & internet > Wi-Fi > turn Wi-Fi off and on.
Your network might be configured to block or limit connections.
If you have recently encountered WhatsApp not working on WiFi while it works fine over the data connection, this article is all shorted for you. If your WhatsApp isn’t working on WIFI but working on mobile data perfectly fine then it could be due to inappropriate data use control settings of your phone.
There could be an issue with the wi-fi connectivity itself. In case your Wi-Fi router suddenly got turned off then WhatsApp won’t work, including other applications.
Note: Not necessary if this could cause this problem, but make sure to keep your background data turned on under app data use settings for WhatsApp. What causes Connectivity issues in WhatsApp? Below I have added a few possible solutions you can try and hopefully resolve the WhatsApp not working on the wifi problem.
Whatsapp server down can stop Whatsapp from working. Try using Whatsapp on another phone, which could be your friend’s phone or anyone from your family.
Until and unless you have encountered an issue with the application or you want the latest features, you don’t necessarily update apps on your phone now and then. So updating the app may fix WhatsApp not working on the Wi-Fi issue. After updating the application try to connect to your Wi-Fi and see whether the application is working or not.
Tap on phone settings. Find the app settings and tap on them. Under permission settings, there should be an option called clear cache or tap on storage if available. Now tap on the clear cache button.
Once the cache is cleared, try connecting to the Wi-Fi and try using WhatsApp and observe whether it is working or not. Go to phone settings. Tap on software update.
If you were able to update the system software, check your WhatsApp connectivity status with Wi-Fi. However, sometimes this can be the culprit behind WhatsApp not working on WiFi issues, because if by default the network accessibility of Wi-Fi is disabled for WhatsApp application then WhatsApp won’t be able to work when connected to a Wi-Fi network. So, to fix WhatsApp not working on WiFi issues, you should enter data use management settings and then find WhatsApp on the app list.
The Airplane mode also can be a solution to this WhatsApp not working on the wifi issue. Turning on the flight mode will also refresh all the connections and a new connection to your Wi-Fi router can help you to fix the WhatsApp not working issue. If the mentioned steps above do not work, force stop WhatsApp and see if that fix WhatsApp not working on wifi problem. Go to Settings > Apps and Management > App info > Look for WhatsApp > Tap on force stop option.
iPhone or iPad users check it by opening Settings > WhatsApp > Wireless Data. Samsung, Sony, or other Android users should go to Settings > Apps > WhatsApp > Permissions > Turn on mobile network/Wi-Fi.
According to users, one of the most effective ways to recover WhatsApp is to force it to stop. When the Apple logo appears and stays on the screen for about 30 seconds, the device is put into rebooting. Accumulated cache and unnecessary data will prevent apps from performing well, which is relevant to WhatsApp not connecting to the internet.
iOS users have another choice for the internet: Reset Network Settings, which may help to remove some mistakes. Android users run Google Play and tap the Menu button on the top right. iOS users run the App Store and tap Updates on the bottom. Besides, deleting WhatsApp is also a good method to remove mistakes in the app.
Before you uninstall the app, remember to do a backup for your data, since all chats and files will be deleted. iOS WhatsApp Backup Restore without iCloud (opens new window). Get more information on how to reinstall operating systems on an iOS device (opens new window).
Remember to make a backup for your iPhone data, as all chats and files will be deleted.
But, it is not always a smooth sailing process, there will be a few times that your internet will fail. If you are one of those who are searching their way on how to fix WhatsApp not connecting to Wi-Fi, then read this tech guide.
Troubleshooting the Wi-Fi seems too broad a topic but mind you, the steps are pretty much interconnected if you think about it. Ask yourself, is the issue only happening on a Wi-Fi connection, or are you also experiencing the same thing on your mobile data? One major option on how to fix WhatsApp not connecting to Wi-Fi is to reboot your phone and the router at the same time. After rebooting, verify if your phone is now connected to the internet and then try to access WhatsApp. Another thing to remember is that WhatsApp does not work on VPN or proxy services . In order to determine if the issue is an isolated case for your Wi-Fi, you can try to switch on another wireless network to see if you are able to connect and use WhatsApp.
Another great option on how to fix WhatsApp not connecting to Wi-Fi issue is to open your phone’s Settings and navigate to your Connectivity Settings, toggle the Airplane mode off along with the Roaming. Since you cannot clear cache or force close an app on the iPhone, you can close-put WhatsApp instead.
An outdated app may not be compatible anymore or will show some signs of bugs and glitches, probably the reason why you are not allowed to connect. On your Smartphone, go to your AppStore or PlayStore for android, open your profile to show your listed apps and games.
Find WhatsApp on the list and check if there is an Update button beside the icon. To check for the latest android version, go to your Settings, scroll to the bottom and select About Phone. You can simply plug your iPhone into the charger and tap on the Update button.
Some users just went ahead and removed their WhatsApp at the beginning of their troubleshooting to simply start a new app. Although this is often suggested as part of the troubleshooting we recommend this as the last resort of how to fix WhatsApp not connecting to Wi-Fi issues.
This is to avoid data loss in case you have not set up any backups for your chats and attachments. Your iPhone uses the iCloud backup option for your WhatsApp chats and data. How to fix WhatsApp not connecting to Wi-Fi seems to be an intimidating issue, however, if you follow these 4 powerful methods, you are confident that you can resolve this in no time. A step or two will already fix your problem, but in case you need to reinstall your WhatsApp, make sure that you have enabled your backup to avoid data loss.
You’re trying to talk to your friends and family using WhatsApp on your iPhone, but it’s not working properly. WhatsApp is the preferred communication app of many iPhone users, so when it stops working, it affects a lot of people. In this article, I’ll explain what to do when WhatsApp is not working on an iPhone so you can fix the problem for good! Follow the steps below to diagnose and fix the real reason why WhatsApp is not working on your iPhone so you get back to chatting with your friends! Wait about thirty seconds, then press and hold the power or side button again until the Apple logo appears on the center of the screen. To reinstall WhatsApp on your iPhone, open the App Store and tap on the Search tab at the bottom of the screen.
If you’re running an outdated version of the app, it could be the reason why WhatsApp is not working on your iPhone. To check for an update, open the App Store and tap on your Account Icon in the upper right-hand corner of the screen.
Turn Wi-Fi Off And Back On If you use Wi-Fi while using WhatsApp, the app may not be working because of an issue with your iPhone’s connection to Wi-Fi. Just like restarting your iPhone, turning Wi-Fi off and back on can sometimes fix minor connectivity bugs or glitches.
If WhatsApp works with Cellular Data but not Wi-Fi, you’ll know it’s your Wi-Fi network that’s causing the problem.
Update, October 4, 2021 (7:29 PM ET): After over six hours of downtime today, WhatsApp’s official Twitter feed now says the service is coming back online for its users. There are a few possible reasons why WhatsApp is not working on your mobile device.
The reason for WhatsApp not working could be that the service is down. If nothing else works, the problem could be your internet connection.
If you’re using cellular data, you might want to see if your data connection is on: Open the Settings app. More: The best Wi-Fi routers you can buy right now Clear the app cache Cache is an excellent method to keep your phone snappy, but old data can get corrupted and be the reason for WhatsApp not working. Clear cache on Android: Open the Settings app.
Find the WhatsApp app under See all apps. How to change app permission settings: Open the Settings app.
Find the WhatsApp app under See all apps. Learn more: What Android app permissions mean and how to use them Did WhatsApp delete your account? If so, there’s a chance WhatsApp not working is simply due to your account being deleted.
Sometimes WhatsApp can have issues downloading content when the phone is running out of storage. The first thing to try is to clear some storage on your Android device.
If WhatsApp isn’t giving you message notifications appropriately, there is a chance you accidentally turned off background data. Find the WhatsApp app under See all apps.
If you’re facing such issues, here’s our troubleshooting guide that will help you fix WhatsApp crashing, not connecting, or not working problems on the iPhone. Before we jump to the list of solutions, let’s understand some of the possible reasons why WhatsApp is showing issues on your iPhone. Some of the most common reasons for WhatsApp not connecting, not showing notifications, crashing randomly, or other problems on your iPhone includes poor network connection (Mobile data or Wi-Fi), outdated apps, older version of iOS, and software crashes.
Now, when we know the common reasons for WhatsApp crashing issues on your iPhone, let’s get started with the list of solutions. Disclaimer: Proceed at your own risk, TechieTechTech will not be responsible if anything goes wrong with your device. If WhatsApp is not working on your iPhone after you’ve updated iOS, try to close the app and then open it again. To close WhatsApp on iPhone X or later models, go to the Home Screen, Swipe Up, and pause in the middle. To close WhatsApp on iPhone 8 or earlier models, press the Home button twice, and you’ll see the recently opened apps. A restart can help you wipe off any minor software glitches that are interfering with your iPhone or the apps.
It will also clear the internal memory (RAM) of your iPhone, allowing a clean and fresh start. Once your iPhone is booted up, open WhatsApp to check if your problem is fixed.
Therefore, if rebooting doesn’t help you in fixing WhatsApp problems on your iOS device, check for any pending updates in App Store. Developers frequently release updates with new features as well as fixes to patch up the in-app errors that are causing performance issues on your phone.
Once you’ve updated WhatsApp or if the app is already up to date and you’re still facing the same issues, try the other steps mentioned below. You can also check the most recent reviews to find out whether other users are facing similar issues. Another commonly reported instance by iOS users is when the WhatsApp notifications stop working on iPhone. It’s also a great way to hide apps on your iPhone or iPad, but make sure to disable restrictions on your device, when you don’t need them. After lifting restrictions, restart your iPhone, and check if WhatsApp is working properly or not. The older version on iOS might cause problems in the loading of WhatsApp and other performance-related issues.
Therefore, it’s a great idea to make sure that your iPhone is running the latest stable version of iOS. If you’re using mobile data to access apps and other services, follow the steps mentioned to fix WhatsApp not opening or connecting problems on your iPhone:.
Toggle Mobile Data to clear out minor network errors and bugs on your iPhone. To double-check, try opening a website on Safari or check your data plan on your mobile carrier’s official app. If you can’t browse the internet or the carrier app isn’t loading, it’s highly likely you’ve run of mobile data. Data/Network issues could be responsible for WhatsApp not connecting or sending messages on your iPhone. In such a case, either wait for some time and then check if the issue has been fixed or switch to a Wi-Fi network (if available). If your mobile data is not working, try connecting your iPhone to a Wi-Fi network, and then check if you’re able to use WhatsApp.
It might be possible that the Wi-Fi network information has corrupted on your iPhone, or the connection parameters have been changed on the wireless access point. In many cases, rebooting the Wi-Fi router has proved to be an effective method in fixing the Wi-Fi issues on the iPhone and iPad. If restarting the Wi-Fi router did not help, you might need to call your Internet Service Provider (ISP). For the time being, you can connect to a different Wi-Fi network or use a Wi-Fi hotspot from your friend’s smartphone and check if you’re able to use WhatsApp or not.
If you’re not alone and many of your friends or family members are struggling with the same issues, you must check if the WhatsApp server is down. Many apps like FaceBook, Instagram, WhatsApp, and others require server maintenance occasionally or they might be down due to some bug. To clear out such complications, the best is to uninstall WhatsApp and then install the latest version on your device.
On your home screen, press and hold the WhatsApp app icon. If nothing has helped you fix the WhatsApp not working or connecting problems on your iPhone, you can resort to the last option of resetting all settings on your device.
Once the reset is complete, the iPhone will start on its own and load up the default settings. We hope this guide has helped you fix those irritating WhatsApp errors. Also, if you’re facing any other similar issue, do let us know in the comments section below, We’ll be more than happy to help you. Make sure to check our other troubleshooting guide on How to fix Instagram not working, loading, or crashing issues.
FREE for the biggest new releases, reviews and tech hacks SUBSCRIBE Invalid email Sign up forfor the biggest new releases, reviews and tech hacks We use your sign-up to provide content in ways you've consented to and to improve our understanding of you. Several major social networking websites stopped working on Monday afternoon (October 4), with Facebook - which owns both WhatsApp and Instagram - apologising for the outage.
DownDetector, which tracks global outages for major websites and apps, logged almost 80,000 complaints for WhatsApp. READ MORE: Facebook outage sparks fury as social media giant crashes. !’ Mark Zuckerberg mocked amid huge Facebook outage How to fix Android WiFi connection The first thing to do is to restart your phone - the old 'turn it off and on again'.
It is a horrible feeling to find out that WhatsApp will not work when people want to talk to their family and friends. To turn off the iPhone, users should touch and slide the power icon to the right. To resolve the malfunctioning app, iPhone users should shut down WhatsApp and restart the app.
To shut down the app, users must open the app switcher by double-clicking the iPhone's Home Button. Deleting and reinstalling WhatsApp is another method users can try to fix a problem with the app on an iPhone.
Alternatively, users can update every app on their phone by tapping the Update All button. A problem with the iPhone's Wi-Fi connection could be to blame for a malfunctioning WhatsApp if people use this app while connected to Wi-Fi.
Similar to rebooting the iPhone, toggling the Wi-Fi connection may fix some minor internet connectivity issues. If any data changes, the iPhone may not be able to connect to the network. Next, they must lightly tap the information icon beside the Wi-Fi network in question. After following these steps, iPhone users should have been able to resolve the problem with their WhatsApp, so they can talk to their friends again.
Connect to Delta Wi-Fi to book, change, or check the status of your flight on delta.com, all without purchasing a Wi-Fi pass. Then choose “Free Messaging" from the Wi-Fi portal or purchase a Wi-Fi pass.