Gib deinen sechsstelligen Registrierungscode ein, um die Registrierung abzuschließen. Mehr zum Registrieren deiner Telefonnummer erfährst du in diesem Artikel.

Zugriff auf Kontakte und Fotos erlauben: Kontakte aus dem Adressbuch deines Smartphones können in der WhatsApp Business App hinzugefügt werden. Dort kannst du wichtige Informationen zu deinem Unternehmen hinzufügen, wie deine Unternehmensadresse, eine Beschreibung, Geschäftszeiten und mehr. Tippe auf oder und suche dann nach einem Kontakt oder wähle einen aus, um ihm eine Nachricht zu senden.

How to Use WhatsApp for Business: Tips and Tools

How to Use WhatsApp for Business: Tips and Tools

While you’ve probably already included platforms like Twitter and Facebook in your social media strategy, WhatsApp could be equally as important to your brand. That’s right: WhatsApp isn’t just for texting your coworkers or video chatting with your family in a different city. If you’ve never considered adding a WhatsApp Business account into your brand’s social strategy, we’ll explore why that might be a good idea.

The mobile app uses the phone’s Internet connection to let you communicate with other WhatsApp users, making it an affordable alternative to international calling or texting. WhatsApp was an independent messenger company when it launched in 2009, but Facebook acquired it in 2014. As long as you’re connected to wi-fi or have mobile data, you can use WhatsApp to communicate with users all over the world. As long as you’re connected to wi-fi or have mobile data, you can use WhatsApp to communicate with users all over the world.

Following the States, the countries with the most WhatsApp downloads in 2020 were Brazil, the United Kingdom, India, then Mexico. A record 1.4 billion video and voice calls were made using WhatsApp on December 31, 2020. In the next step, you can learn about setting up a product catalog for your ecommerce or automated messaging. Before you move on to advanced features like automated messaging, make sure to add more information about your business. You can manage addresses, hours and websites in the Business Profile category in settings. Now that you know how to create a WhatsApp account for your business, you can start using the messenger app to communicate with customers.

With a WhatsApp Business account, you can make your social media customer service more efficient and personal. On top of serving as a channel for direct messaging, WhatsApp Business has several tools that you can use to elevate communication with customers:. Save answers to commonly asked questions as templates and set up shortcuts.

This will give you back the time you would spend typing out the answers to repeating questions. Set up these automated messages so your customer gets a response immediately, even if you’re unable to respond.

This is a great way to set expectations for response times if a customer reaches out outside of your business hours. On top of all this, it’s simply easy and affordable to communicate with international customers via WhatsApp Business. The app’s video call tool can be used in a professional networking capacity, just like Zoom or Skype.

You can even sync WhatsApp Business with your desktop, so those professional networking calls can be done from your office computer rather than your phone. Sparkcentral offers chatbots and AI solutions that help businesses automate customer service across social platforms — all in one dashboard. Scan this QR code to start chatting with a Sparkcentral representative on WhatsApp, and find out more about what it can do, right now:.

Download this business tool if you don’t want to spend time manually deleting old files off of WhatsApp. Cleanup makes cleaning up WhatsApp Business easy — you can select multiple files at once and quickly delete old images, videos, audio files, notes and profile pictures.

This app makes managing your business’s WhatsApp contact list easy. Save time building an efficient customer support system on social media with Hootsuite. Respond to questions and complaints, create tickets from social conversations, and work with chatbots all from one dashboard.

WhatsApp Security

WhatsApp Security

All dies passiert automatisch: Du musst keine Einstellungen ändern oder spezielle sichere Chats erstellen, um deine Nachrichten zu schützen. Wenn du einem WhatsApp Unternehmens-Account eine Nachricht sendest, kommt diese sicher an dem Ziel an, das vom Unternehmen festgelegt wurde.

Dieses kann beispielsweise eine Reihe von Mitarbeitern oder sogar Drittanbieter mit dem Verarbeiten und Beantworten der Nachricht beauftragen. Doch da Finanzinstitute Transaktionen nur abwickeln können, wenn sie Daten zu den Zahlungen erhalten, sind diese nicht Ende-zu-Ende-verschlüsselt.

Mit WhatsApp kannst du jederzeit überprüfen, ob die von dir getätigten Anrufe und gesendeten Nachrichten auch wirklich Ende-zu-Ende-verschlüsselt sind. Dann lies dir diese technisch detaillierte Erklärung zur Ende-zu-Ende-Verschlüsselung von WhatsApp durch, die wir zusammen mit Open Whisper Systems erstellt haben.

How to Make a WhatsApp Video Call: a Complete Guide

How to Make a WhatsApp Video Call: a Complete Guide

If you link the WhatsApp desktop app to your phone, you can send and receive video calls on your computer. According to Statista, WhatsApp is considered the single most popular global messaging app in the world with about two billion monthly active users — that's close to one out of every three people on earth.

If you count yourself among them, you may want to use the service for video chats in addition to voice calls and text messaging. No matter how you connect to WhatsApp, whether it's via the mobile app or the desktop app on your PC or Mac, you can join a video call with just a few clicks or taps.

How to make and receive a WhatsApp video call on mobile. Tap the Calls tab, located at the bottom of the screen on iPhone and at the top on Android.

Tap the video button at the far right of the screen to place the call. Tap the Chats tab, located at the bottom of the screen on iPhone and at the top on Android.

There's a button to launch a video call from the top of every chat. Even so, like any online activity, WhatsApp calls rely on the internet, so if you are not connected to a Wi-Fi network, you will use data from your mobile plan.

You can switch between voice and video on a WhatsApp call already in progress. If the other party does nothing or declines the video, it reverts back to a voice call.

How to make a group video call on WhatsApp. One of WhatsApp's strengths is its ability to handle group video calls with up to eight participants at once.

Tap the Video call button at the top of the screen. At the top of the contact list, tap New group call.

When you're in a call, swipe up from the bottom of the screen and tap Add participant, then choose the person you want to add to the video call. How to join a group video call on WhatsApp. When you're included in a group call, you'll receive a notification inviting you to join. When someone invites you to a group call, you can see all the participants before choosing to join it.

Quick tip: Even if you've linked your desktop computer to your mobile device, group video call invitations will go to your phone because group video isn't yet supported on the desktop. If you previously tapped Ignore to defer a video call or you didn't respond at all, you can still join the video call as long as it's still in progress. After you install the app, link WhatsApp on your phone to the desktop. To do that, tap the QR code icon at the top-right of the mobile app.

Then tap Scan and point your phone's camera at the QR code on the desktop app. Finally, tap Link a Device to complete the connection.

After you minimize the video window, you can drag it around anywhere along the edge of either side of the screen. After you minimize the video window, you can drag it around anywhere along the edge of either side of the screen. You can start another app and continue to have a video chat in a small window. You can start another app and continue to have a video chat in a small window.

Difference between WhatsApp, WhatsApp Business, and WhatsApp

Difference between WhatsApp, WhatsApp Business, and WhatsApp

Companies also understand the importance of archiving such messages to become compliant with the various regulatory requirements to which they are subject. Most WhatsApp users are Millennials and Generation Y members who have enjoyed the benefits of free messaging, especially relative to historically expensive SMS.

Many companies are enticed to use WhatsApp Business since it allows them to send messages directly to their clients’ devices, professionally and free of charge, as long as they have an internet connection. With WhatsApp’s popularity outside the business sector, it made the app desirable for companies, particularly the ability to send free messages directly to their clients’ devices, as long as they’re connected to the internet.

WhatsApp Business API powers the company’s communication with customers all over the world, allowing it to connect with its clients around the globe. The WhatsApp Business App can only be used on one device by one user, which is severely limiting for more prominent companies. Mainly for central support and call centers at medium to large companies Used by individual users.

Can support an unlimited number of users and devices Messages must be responded to within 24 hours, otherwise paid. Being able to archive messages allows a company to stay compliant with SEC, FINRA, IIROC, MiFID II, and FCA’s regulatory requirements.

TeleMessage offers cross-carrier and international mobile text & calls archiving for corporate and BYOD phones.

▷WhatsApp Business: how to use PHOTOS, VIDEOS, and

▷WhatsApp Business: how to use PHOTOS, VIDEOS, and

On the other end of the line, someone who did not introduce themselves told me that they were sorry to hear about my glasses and asked me for the model number of the frames. So that your clients don’t see you the way that I saw my trusted optician, just because they made mistakes in how they used WhatsApp for business. For a moment, I wanted to help the manager of the optician’s to improve their communication with the client (which in this case was me). After resolving the issue, they didn’t show me other products they were working on to pique my interest!

But in addition to these advantages, it’s worth considering how WhatsApp Business can be not just a tool for client service such as a quick consultation or an order, but also a way to sell more. According to recent data, WhatsApp has more than 1.5 billion users who send more than 60,000 messages a day.

You likely use this trio of elements all the time in your personal conversations, but are you squeezing every last drop out of your business, or letting it slip through your fingers? We discovered that many of our clients- care dealers, insurers, furniture showrooms-- receive hundreds of inquiries via WhatsApp and feel overwhelmed by it. The client is very available to you for personalized contact, but you should use the WhatsApp Business functions to create trust and offer your products, not to be an annoyance. In my case, when my broken frames arrived at the shop, the person sent me a photo of the package immediately, as if to say, “I didn’t lie to you, they just got here.”. Remember: you’re sending the client something they didn’t ask for, but if you do it carefully, you may catch their interest and turn it into a sale. Don’t forget that a photo can give a good or bad impression of your product.

We use this a lot in Argentina, so much that some users have an alert on their statuses that says “I don’t listen to voice messages.”. I don’t think they’re being mean, they may just work in an environment where they can’t be on their phones all the time, or perhaps they have gotten tired of playing audio just to hear something like “Hi there, thanks a lot. In the case of the optician that I told you before, if the salesperson had sent me a voice message explaining the steps for me to follow, I would have been grateful. 👍 A voice message used correctly is a great way to build trust with your client.

To avoid mistakes when using voice messages, remember these tips to make them an asset, not a liability:. Check out this video from the automaker Peugeot, who have decided to invest in sustainable mobility.

Or this video test drive of a Nissan Leaf, the most-sold electric vehicle in the world. In the case of the bicycle, for example, you could create a short tutorial with advice for cleaning and lubricating the wheels, for example. In the case of the bicycle, for example, you could create a short tutorial with advice for cleaning and lubricating the wheels, for example. Institutional messages that talk about the values and direction of your company are also usually well-received, and make it look professional. 📕 To review: photos, videos, and voice messages are all available on WhatsApp and if you use them correctly they can help increase your sales. You can even encourage it by offering raffles or discounts for clients who share a photo, a newsletter, or a flyer.

Although WhatsApp Business has functions that detect and block mass advertising, it is easy to bypass it and still annoy your clients without even meaning to. The secret, then, is in choosing photos, videos, and personalized messages and in knowing when to send them in a way that will provide value to your client. Monitoring your salespeople’s entire sales and customer service process. Before, you lost out because you didn’t know what your agents were doing, where they made mistakes or guessed about information. It makes it much simple when you want to communicate with your clients en masse. With Sirena, you can personalize your WhatsApp buttons and include them on your website so your clients can contact you in just one click.

We are proud to simplify your commercial processes and confident that our new version will make an impression on your clients. In this article we went over the importance of avoid technical errors in your communications using WhatsApp Business.

So don’t forget about photos, videos, and voice messages, a trio that will help you convert more sales and use WhatsApp Business more effectively.

WhatsApp Business: How to Get Started and to Use WhatsApp

WhatsApp Business: How to Get Started and to Use WhatsApp

This makes it a great platform for anyone to offer business services or customer support over mobile. In January this year, WhatsApp introduced its business-focused app in India, just days after its initial launch. To get started, simply download the WhatsApp Business app from the Google Play Store.

The WhatsApp Business app offers a few smart messaging tools which can help you save time and make things easier. You can also set it up to send the away message at all times, on a customised schedule, or outside of business hours. For quick replies, you can setup a basic message, pick a shortcut, and select keywords (optional). The setup process for the desktop variant is the same as the regular WhatsApp app.

One of the primary advantages of using WhatsApp Business app is being able to offer one-on-one support to your customers. WhatsApp Business app also lets you send photos, videos, and other attachments to your customers, and vice-versa.

Be it a new product or a new service you're about to launch, it's always perfect to let your existing and prospective customers know about it first. You could create broadcast lists to send out messages to a large number of people in one go.

This can help you save time in case you have a large customer base, though broadcast lists are currently limited to 256 contacts.

WhatsApp Messenger

WhatsApp Messenger

WhatsApp from Facebook is a FREE messaging and video calling app. WhatsApp works across mobile and desktop even on slow connections, with no subscription fees*.

Your calls work across mobile devices using your phone’s Internet service, even on slow connections. End-to-end encrypted group chats let you share messages, photos, videos and documents across mobile and desktop.

Status allows you to share text, photos, video and GIF updates that disappear after 24 hours.

How to download videos from WhatsApp

How to download videos from WhatsApp

WhatsApp is India’s most popular messaging service clocking in 300 million users per month within the country. Select ‘Data and storage usage’ to check if the media download settings are as per your requirements.

For each of the options, you can either choose to download photos, audio, videos, documents or any combination of the following.4.

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