In this article, I’ll explain why iMessage is “waiting for activation” and show you how to fix the problem for good! You can quickly check to see if your iPhone is actually connected to Wi-Fi by opening Safari and trying to load a webpage. This could fix a minor technical glitch inhibiting your iPhone’s ability to connect to your wireless data or Wi-Fi network. Wait a couple seconds, then tap the switch again to turn Airplane Mode back off. Another common reason why iMessage says “waiting for activation” is because your iPhone is set to the wrong time zone. If iMessage says “waiting for activation” after you’ve connected to data or Wi-Fi and chosen the correct time zone, try restarting your iPhone.
It’s possible that iMessage isn’t activating because your iPhone is experiencing a software crash, which can usually be fixed by turning it off and back on. Apple frequently releases new software updates to improve security, introduce new features, and fix existing glitches. If your iPhone’s software is up to date, but iMessage is still “waiting for activation”, try signing out and back into your Apple ID. Like restarting your iPhone, this will give your Apple ID a fresh start, which could fix a minor software glitch.
Go to Settings -> Messages -> Send & Receive and tap your Apple ID at the top of the screen. If you’ve made it this far and iMessage still isn’t activating, it’s time to shift focus to potential issues caused by your wireless carrier’s network. As I mentioned at the beginning of this article, your iPhone has to be capable of receiving an SMS text message in order to activate iMessage. Depending on the cell phone plan you signed up for, your iPhone may not be able to receive SMS text messages. If you’re on a prepaid plan, you may not have enough money or credit in your account to receive the SMS text message required to activate iMessage. If you have a prepaid cell phone plan, log into your account on your wireless carrier’s website and add a dollar or two to make sure you can receive the iMessage activation SMS text.
If you’re not sure whether or not your cell phone plan includes SMS texting, you may want to contact your wireless carrier’s customer support service. This will reset all of the Cellular, Bluetooth, Wi-Fi, and VPN settings on your iPhone to factory defaults (so make sure you write down Wi-Fi passwords first).
In very rare cases, the only way to activate iMessage on your iPhone will be to contact Apple Support. I hope you’ll share this article on social media when your friends and family need help with their iPhone that says iMessage is “waiting for activation”.
Here’s what to do if you aren’t able to send text messages because iMessages isn’t activated.
In this article, I’ll explain why you’re seeing an iMessage activation error on your iPhone and show you how to fix the problem for good! In order to activate iMessage, your iPhone has to be connected to Wi-Fi or cellular data.
All this is to say that we can’t be sure if an issue with your iPhone or your cell phone plan is causing the iMessage activation error. Follow the step-by-step guide below to diagnose and fix the real reason why you’re receiving an error when you try to activate iMessage! iMessage can only activate if your iPhone is connected to a Wi-Fi network or cellular data. Make sure the switch next to Wi-Fi is turned on and a blue checkmark appears next to the name of your network. Again, you may want to try toggling the switch off and back on to potentially fix a minor software glitch. If the pop-up doesn’t appear after about fifteen seconds, a carrier settings update probably isn’t available.
Apple releases new iOS updates to fix minor bugs and introduce new features for your iPhone. Logging out of and back into your Apple ID can sometimes fix minor issues with your account.
You’ll be prompted to enter your Apple ID password before you’re logged out. You’ll have to reenter your Wi-Fi passwords and reconnect your Bluetooth devices to your iPhone once the reset is complete. If you’re still receiving an iMessage activation error on your iPhone, it’s time to contact Apple or your wireless carrier.
I recommend starting at the Apple Store, since iMessage is a feature unique to iPhones. However, if you found that your iPhone was unable to receive an SMS text message, your best bet is to contact your wireless carrier first.
Are you having problems sending or receiving text messages using your iPhone, iPad or Mac? In this feature we look at causes of iMessage failure and offer straightforward troubleshooting tips to help you fix the messages app on your iPhone, iPad or Mac.
Additionally, some iPhone 12 owners reported text messages not being delivered. Before we move on to specific difficulties, let's work through nine simple troubleshooting steps that will solve the most common issues with iMessage. However, if your issue has only just appeared, bear in mind that the website's update frequency tends to be measured in minutes, not seconds - perhaps as many as 30 on occasion - so the problem may not have been spotted yet. Even if Apple's System Status site suggests all is well, there could be an outage that's local to you.
You could also search for the word iMessage and related terms on Twitter; if lots of people are talking about the problem then it's clearly not just you. The good news is that even if iMessage is down, you should still be able to communicate with your friends via normal texts.
If this isn't working for you, read our guide to sending texts when the recipient isn't getting your iMessages. iMessage needs a data connection to work, so you need to make sure you've got 3G or 4G available, or a good WiFi signal. Check you can access the web by performing a quick search in Safari. In addition to switching the aerials on and off using Airplane Mode, turning your iPhone on and off again may also help it find a stronger signal. If iMessage is switched on and there is no message about activation, check that your phone is set up correctly to receive iMessages: Go to Settings > Messages and check the addresses and mobile number you have listed in Send & Receive. Turn off your mobile number or email address in the list of places where you can Send & Receive from.
We suggest trying a process of elimination to see if iMessage works with just your mobile number or just an email address. Check there is a tick beside your phone number in the Start New Conversations From section if you're using an iPhone.
As in all good troubleshooting articles one essential piece of advice is to turn it off and on again. You could start off by double-pressing the Home button and swiping up on the Messages app, before relaunching it.
If your Messages app has a lot of photos and videos it might slow down a bit. (For related advice, we have a feature about how to retrieve deleted text messages.). Wi-Fi Assist will switch to a cellular signal when it is stronger than your local WiFi network.
Go to Settings > Mobile Data and scroll down to WiFi Assist and switch it off if it's on. Some users have found that they had problems sending Messages when the time zone wasn't set to update automatically. Below we look at some specific problems with iMessages - let us know if you experience any issues with the service, or if you discover a fix of your own. If your friend no longer has an iPhone it's still possible that you can send iMessages - but they won't be delivered to their new handset. After turning off iMessage, the text messages you send on an iPhone will be green rather than blue. Back in iOS 10 Apple introduced some fun animated effects that you can use to enhance your iMessages.
For example, you can press and hold on a speech bubble to add a thumbs up or a heart, you can send sketches, and if you press and hold the arrow that you usually tap to send a message you will get access to fun effects like Send with Echo, Spotlight, Balloons, Confetti, Love, Lasers, Fireworks, Shooting Stars, and Celebration. Some effects also won't work if your friend has Reduced Motion activated on their iPhone (they may have changed the setting to save battery power as per the advice in this feature). If you're having trouble sending messages to groups of people, one reason could be that one of your contacts no longer has an iPhone. It's also possible that you can't send a group message to an existing thread because you left the conversation.
You can't unilaterally rejoin a conversation: you'll need to have one of the remaining participants add you again. We cover all of these in a separate article: How to retrieve deleted text messages. The matching Messages apps on iOS and Mac should allow you to easily and conveniently carry on iMessage conversations across the two platforms. This is such a common complaint that Apple has made it possible to store all your in iCloud - which means that they will always be in sync on all your devices.
Make sure all the email addresses (not just phone numbers) that you want to associate with that iMessage account have been ticked. (You may need to tap 'Use your Apple ID for iMessage' at the top to make the addresses appear.). Finally, restart Messages on each device and (hopefully) you'll find that the issue is solved.
For more detail, see How to sync iMessage conversations on iPhone, iPad and Mac.
If the bubble is green, then iMessage isn’t working and your iPhone is sending messages using your cellular plan. If iMessage is working on your iPhone, but the messages you receive are in the wrong order, check out our article on how to fix the problem.
Head to Settings -> Messages and tap to open the menu item called ‘Send & Receive’. Here, you’ll see a list of the phone numbers and email addresses that are configured to send and receive iMessages on your device.
If the website doesn’t load or Safari says you’re not connected to the internet, your iMessages won’t send either. Head back to Settings -> Messages and tap to open ‘Send & Receive’. Sign back in using your Apple ID and try sending an iMessage to one of your friends with an iPhone.
During my time at Apple, some of the most common issues I faced were problems with iMessage, and Apple routinely pushes out updates to address iMessage issues with various carriers. Issues with network connectivity can also cause problems with iMessage, and often times restoring your iPhone’s network settings back to factory defaults can resolve an issue with iMessage.
Your iPhone’s Bluetooth and VPN settings will also be reset to factory defaults. Even while I was at Apple, there were rare occasions when all of the above troubleshooting steps wouldn’t fix a problem with iMessage, and we’d have to escalate the issue to Apple engineers who would personally resolve the issue. If you do decide to visit an Apple Store, do yourself a favor and call ahead to make an appointment with the Genius Bar so you don’t have to wait around to get help.
I hope this article has helped you to resolve the issue you’ve been having with iMessage.
Apple’s iMessage platform is a secure chat solution over one billion people have access to daily and has quickly become a fan favorite. The issue typically happens when activating a new phone but isn’t limited to your purchase of a new device. During the setup process, your Apple ID will activate iMessage on iPhone behind the scenes. We tend to think of it as a system that sends messages from one device to another, and that’s true – but iMessage is also a cloud-based service. If you purchase your device through a carrier, they will provide you a SIM card so you can make calls and send texts via a cellular signal. Sometimes iPhones without SIM cards – especially new phones – have issues connecting to the iCloud server to send iMessage messages.
If you purchase your device through a carrier, they will provide you a SIM card so you can make calls and send texts via a cellular signal. Sometimes iPhones without SIM cards – especially new phones – have issues connecting to the iCloud server to send iMessage messages.
If yours was purchased alongside a new iPhone, it may be that your carrier hasn’t yet activated the plan, so your phone can’t sync to the iMessage server. If yours was purchased alongside a new iPhone, it may be that your carrier hasn’t yet activated the plan, so your phone can’t sync to the iMessage server. Now that we understand why it’s an issue, let’s discuss how to fix it so you can get to sending texts, iMessages, GIFs, emoji, Animoji, and stickers! It was designed for air travel, so small devices would not interfere with communication equipment on airplanes.
This action quickly stops your iPhone from connecting to any cellular or Wi-Fi service, then reconnecting anew. If the network is not working, proceed to step three.Tap the arrow next to “Wi-Fi” Toggle Wi-Fi off and back on again after a few moments. Restarting an iPhone simply shuts all connections off, then refreshes them once you’re back online. To disable a connection, tap on the arrow next to the network, and toggle “Status” to off on the next screen. ClearVPN even has a menu of shortcuts to help you quickly and easily launch services in a secure environment; you can start streaming music, watching movies, or myriad of other things in the most secure environment possible on the desktop. New versions of iOS often have bug fixes and security improvements, and updating may help alleviate iMessage issues.
iMessage may be Apple’s all-in-one chat platform, but social media and other services mean your conversations may be all over the place. You can use Slack, Google Hangouts, Twitter, LinkedIn, Facebook Messenger, Skype, WhatsApp and other services in IM+.
And if you’re ready to browse the web more securely and use a sensational desktop app to chat with others, both ClearVPN and IM+ are available for free during a seven day trial of Setapp for Mac. With your trial, you’ll also enjoy unlimited access to the entire Setapp suite of over 200 apps. When your week-long journey concludes, retaining access to all the incredible apps in Setapp is only $9.99 per month, so why hesitate?
If you aren’t able to set it up correctly, then you will not be able to send and receive texts, and also pictures and videos. In this article, we’ll discuss what you can do if iMessage activation has failed for your device.
If you don’t have access to a Wi-Fi network, but you still want to activate and use iMessage, then you’ll have to use your cellular data. In order for iMessage to work on your iPhone, you also need SMS messaging to be functional. The only reason that your SMS messaging might not be working is if the data plan that you got with your carrier does not support it. It’s not very likely that would happen, but you should always read through your carrier contract carefully to make sure that SMS messaging is a part of it. There are particular functionalities that don’t always work as they should until you set the correct date and time on your device. After a few seconds have passed, press and hold down your Side button until the Apple logo comes up.
If you have an iPhone 6, 7, or 8, then you’ll need to press and hold down your Side button until the slider comes up on the display. Then, press and hold your Side button again until you see the Apple logo, and the phone will power back up.
If you have the iPhone 5 or below, then you’ll need to press and hold down your Top button until you see the slider. To turn it back on, press and hold down the Top button until you see the Apple logo. iOS is the universal Apple operating system, and they put out new editions of it periodically to fix glitches and bugs.