The situation gets further confusing when you open iMessage, and the conversation displays the contact name. So, what could cause iMessage notifications to carry the senders’ phone number (or email address) and not the saved contact name on your device?
From observation, this error mostly arises when you sign out of Apple ID on your Mac. Although MacBooks (read: macOS) is quite stable, it is recommended that you power it off occasionally. I’ve been there — experienced this issue, that is — and restarting my MacBook restored iMessage notifications to normal. Tap the Apple logo at the top-left corner of the menu bar and select Restart. As for the first case scenario, you can add the number to your device following the steps below. Albeit iCloud synchronizations is instant, there are times when it fails to work properly.
Step 4: Uncheck ‘Enable this account,’ wait for about 5 seconds and check the option again. Therefore, if the troubleshooting methods mentioned so far have proved abortive, update your Mac’s OS. iMessage notifications that aren’t labeled with contact names are quite annoying; they leave you in the dark for a minute until you read the text’s content.
And if you’re experiencing a similar problem with iMessage on your iOS devices, refer to this guide to fix iMessage notifications on iPhone and iPad. Check out 8 ways to fix iMessage not working on iPhone in the post linked below.
If the iCloud Contacts feature is already on, feel free to toggle it off and then back on to force the data to sync. Restarting all your iOS and macOS devices is another good idea to speed up the sync process.
Simply launch iTunes or Finder, and sync your iOS device with your Mac computer. Many users confirmed they fixed their iMessage contact names not showing issue by removing the country code. Many users confirmed they fixed the missing contact name issue by updating to the latest macOS version.
Use a custom photo or a Memoji to add personality and emotions to your texts. Note: You can use this updated image everywhere on your Mac, such as for your Apple ID or Contacts photo. Always Ask: Messages prompts you for each conversation, verifying that you want to share your name and photo.
If you and your friends don’t share photos or Memoji (in macOS 11 or later), or your friends use macOS 10.15 or earlier, they see the picture of you they have in their Contacts app , and you see the pictures of them you have in your Contacts app.
A frustrating situation can occur where seemingly at random your contacts names are not showing on iPhone, instead only displaying the numbers. When this happens, when you launch Phone app to make or receive a call, you will only see a phone number rather than the contact name, and likewise Messages shows only contact numbers rather than names.
This fixes the missing contacts names issue almost every time, and it’s a simple procedure. Press then release Volume Up Press then release Volume Down Press and hold the Power / Sleep / Wake button Continue holding only the Power / Sleep button until you see an Apple logo appear on the screen to signify the iPhone has restarted.
If you aren’t using this feature for some reason, then it’s a good idea to use iCloud Contacts because they’re so easy to recover and restore. Open the “Settings” app then go to “General” and to “Language & Region” Change the region to something different Forcibly restart the iPhone: Force restarting newer iPhone models, without Home buttons Press then release Volume Up Press then release Volume Down Press and hold the Power / Sleep / Wake button Continue holding only the Power / Sleep button until you see an Apple logo appear on the screen to signify the iPhone has restarted Force restarting iPhone models with a Home button.
Thank you to Cody for leaving this handy troubleshooting trick in the comments, it works for a lot of users! If you exported the contacts as a VCF file at some point in time, you can reimport them to the iPhone that way too.
If you have a contacts account, like a business or school directory, you can set that up too. If you have multiple accounts set up in the Contacts app and want to see contacts for a specific one, open Contacts and tap Groups in the upper-left corner.
Click the Details button in the top-right corner, then select Hide Alerts to stop notifications; to get message notifications again, deselect Hide Alerts. If you have a trackpad or a Magic Mouse, you can also swipe left with two fingers on the conversation in the sidebar, then click the Hide Alerts button .