If the Facebook Messenger app is not working, then this can range from servers going down for all platforms, or problems local to just one operating system.

Facebook says outage affecting Instagram, Messenger, and more

Facebook says outage affecting Instagram, Messenger, and more

In an explanation posted the day after, Facebook said the backbone connecting the company’s data centers around the world was inadvertently shut down. The outage was extensive enough that it even broke internal systems used by Facebook employees, forcing them to turn to company-provided Outlook accounts to communicate instead.

Facebook and Instagram say issues now fixed after second outage

Facebook and Instagram say issues now fixed after second outage

The problems, which lasted around two hours on Friday, came days after the social media giant suffered a six-hour outage triggered by an error during routine maintenance on its network of data centres. Web monitoring group Downdetector showed there were more than 36,000 incidents of people reporting issues with photo-sharing platform Instagram on Friday.

The outage on Monday, lasting around five hours, was the largest Downdetector had ever seen and blocked access to apps for billions of users of Facebook, Instagram and WhatsApp.

Top 7 Ways to Fix Facebook Messenger Not Showing Messages

Top 7 Ways to Fix Facebook Messenger Not Showing Messages

With themes, stickers, emojis, and tons of other features, Messenger does feel bloated. When Low Dara Mode is turned on, automatic updates and background tasks are paused, such as Photos syncing. If you are on a slow mobile network, you will face issues with Facebook Messenger not showing messages.

Open the Facebook Messenger app, and you are all set to receive new messages in your account. Check Facebook Servers Recently, the company suffered huge downtime, and all its services, including WhatsApp, Instagram, and Messenger remained inactive for hours.

Let Facebook fix the issue from their side, and then you will be able to see new messages in the Messenger app. Clear Messenger Cache (Android) This trick applies to power users.

If you are a heavy Messenger user, the app might collect many cache data in the background. Overburden of such cache may lead to Messenger not showing the latest messages on Android.

After successfully updating Facebook Messenger to the latest version, open the app, and you will see new messages from friends and family. The Messenger Lite comes with a few features stripped off and should be good enough to text your friends. Also on Guiding Tech Top 11 Facebook Messenger Rooms Things That You Should Know Read More.

Facebook Messenger Not Working On iPhone? Here's The Fix!

Facebook Messenger Not Working On iPhone? Here's The Fix!

Over a billion people use Facebook’s messaging app every month, so when something goes wrong, it’s a major inconvenience. In this article, I’ll explain why Messenger is not working on your iPhone and show you how to fix the problem for good. This will occasionally fix minor software bugs and glitches that could be causing the Messenger app to malfunction.

Using a finger, swipe the red power icon from left to right to turn off your iPhone. Open the App Store and tap on Account Icon located in the upper right-hand corner of the screen.

To reinstall Messenger, open the App Store and tap the Search tab in the lower right hand corner. Type in “Messenger”, then tap the cloud icon with an arrow point down to reinstall the app.

Occasionally, apps like Messenger will undergo routine server maintenance in order to keep up with a growing user base. Turning Wi-Fi off and back on gives your iPhone a second chance to make a clean connection your Wi-Fi network.

Our final software troubleshooting step for when Messenger is not working on your iPhone is to reset all settings. As I mentioned earlier, tracking down a specific software issue can be difficult, so we’ll reset all settings as a “catch all” fix.

Enter your passcode, then tap Reset All Settings when the confirmation alter pops up at the bottom of the screen. You’ve fixed Facebook’s messaging app on your iPhone and you can start getting back in touch with your friends and family. Make sure to message this article to your friends on social media so they know what to do when Messenger is not working on their iPhones!

How to Use Chat Bubbles in Android 11: Fix Facebook Messenger

How to Use Chat Bubbles in Android 11: Fix Facebook Messenger

Upgrading to Android 11 appears to have ‘broken’ Chat Heads for Messenger users so here’s how to fix it. This simple guide will get you back up and running and as a bonus, you can switch it on for other apps too like WhatsApp and Slack to get the same experience.

An easier way from Facebook Messenger is to tap on your profile icon to reveal the menu, scroll down to the Preferences section and click on Bubbles.

'This Person Is Unavailable on Messenger' Meaning and Fix

'This Person Is Unavailable on Messenger' Meaning and Fix

Despite its popularity, Facebook can be very vague when it comes to explaining why its apps aren't working correctly. You can't contact Facebook directly, which means relying on the platform's Support Center to get help.

Here's a full guide to what the error message means, and how to fix it if you think something's wrong. And unfortunately, there's no way to get around it by yourself — you'll have to convince the person you want to chat with to unblock you or make a new Messenger account.

If the error message appears but you're sure that you're not blocked and your friend is still on Messenger, try logging out and back into your account. Note: There's also a chance that you won't see "This person is unavailable on Messenger.".

Why Facebook, Instagram, WhatsApp and Facebook Messenger

Why Facebook, Instagram, WhatsApp and Facebook Messenger

Problems began at around 16:45 BST (11:45 ET), leaving users unable to access the three platforms, as well as Facebook Messenger and Oculus, for the rest of the evening. Facebook, which owns all the services, has blamed the outage on a bungled server update and insists it was not an attack from outside the company. Whenever you click on a link, send an email, open a mobile app, often one of the first things that has to happen is your device needs to look up the address of a domain. Facebook issued a statement saying the cause of the problem was a configuration change to the company's 'backbone routers', which coordinate network traffic between the tech giant's data centres. The social media company made a series of updates to its border gateway protocol (BGP), CloudFlare's chief technology officer John Graham-Cunningham said, causing it to 'disappear'. Facebook runs its own systems through the same servers, meaning everything needed to fix the problem – from digital engineering tools to messaging services, even key-fob door locks – was also taken offline.

Matthew Hodgson, co-founder and CEO of Element and Technical Co-founder of Matrix, said the outage illustrated the advantage of having a 'more reliable' decentralised system that doesn't put 'all the eggs in one basket'. A massive denial-of-service hack that could overwhelm one of the world's most popular sites would require either coordination among powerful criminal groups or a very innovative technique. It compounded a difficult week for Facebook, which has faced accusations of easing up on efforts to stop misinformation, allowing hate to be magnified on its platforms and being aware that Instagram can harm teenage girls' mental health. The disruption also occurred just 24 hours after a former Facebook employee gave an interview to CBS News after leaking documents about the social network. He reiterated that it was 'not due to an external cyber attack' because web blackouts more often originate from an undiscovered software bug or human error. When Facebook's platforms went offline, engineers rushed to the company's data centres to reset the servers manually, only to find they couldn't get inside.

New York Times' technology reporter Sheera Frenkel told BBC's Today programme this was part of the reason it took so long to fix the issue. To make matters worse, one insider claimed the outage was further exacerbated because large numbers of staff are still working from home in the wake of Covid, meaning it took longer for them to get to the data centres. Engineers were rushed to the company's data centres in Santa Clara, California (pictured), to reset the servers manually. Facebook has not yet gone into much detail about how the issue was finally fixed but it is understood that engineers had to manually reset the servers where the problem originated. Software testing expert, Adam Leon Smith of BCS, The Chartered Institute for IT, said: 'It is unlikely the issues were directly caused by people working from home, however it is quite possible that it took so long to restore the service because of reduced staffing within the data centre. During the blackout, Facebook shares plunged by five per cent, wiping an estimated $7 billion (£5 million) off founder Mark Zuckerberg's personal fortune.

The huge global outage Facebook experienced is a fairly uncommon one, although there's not a lot the company can do to avoid a similar situation because of its centralised back end system.

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